Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

Name, email address, and password (when you create an account)
Billing and shipping address for order fulfillment
Payment information (processed securely via Authorize.net; we do not store raw card data)
Phone number (optional, for shipping notifications)
Date of birth (for age verification compliance)

We also collect automatically: IP address, browser type, pages visited, and cookies for analytics.

2. How We Use Your Information

Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our website and product offerings
Send marketing emails (only with your consent; you may unsubscribe at any time)
Comply with legal obligations including age verification requirements

3. Sharing Your Information

We do not sell your personal information. We may share data with:

Payment processors: Authorize.net, for secure payment handling
Shipping carriers: USPS, UPS, FedEx — for order delivery
Analytics providers: Google Analytics, Meta Pixel — anonymized usage data
Law enforcement: When required by law

4. Cookies

We use essential cookies (for cart and authentication), analytics cookies (Google Analytics), and marketing cookies (Meta Pixel). You may disable non-essential cookies in your browser settings.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to fulfill orders and comply with legal obligations. You may request deletion of your account and associated data by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@razvapesite.com.

7. Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and PCI-compliant payment processing through Authorize.net.

8. Contact

Privacy questions: support@razvapesite.com